SRSR
Sierra
NewConversational AI platform for customer experience
AISeries BEst. 202350–100 employeesSan Francisco
Sierra builds AI agents that handle customer service with empathy, accuracy, and brand voice. Unlike generic chatbots, Sierra's agents are trained on a company's specific policies, products, and tone. Customers include WeightWatchers, Sonos, and SiriusXM. Sierra's agents resolve over 70% of tickets without human escalation.
Total Raised$285M
Sequoia CapitalBenchmarkAndreessen Horowitz
Founders
B
Bret TaylorC
Clay Bavor
